> For the complete documentation index, see [llms.txt](https://eva-janssen2.gitbook.io/ccdl-eva-janssen/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eva-janssen2.gitbook.io/ccdl-eva-janssen/week-6.md).

# Week 6

## More interesting articles

{% embed url="<https://www.nytimes.com/2021/01/28/us/period-apps-health-technology-women-privacy.html>" %}

{% embed url="<https://www.theguardian.com/lifeandstyle/2019/feb/23/truth-world-built-for-men-car-crashes>" %}

{% embed url="<https://www.forbes.com/sites/grrlscientist/2019/10/22/invisible-women-exposing-data-bias-in-a-world-designed-for-men/?sh=75545ce73989>" %}

{% embed url="<https://www.bbc.com/news/world-us-canada-47725946>" %}

{% embed url="<https://medium.com/hh-design/the-world-is-designed-for-men-d06640654491>" %}

## **Nacht van de Infographic / Night of the Infographic**

{% embed url="<https://vimeo.com/520946056/e20694541f>" %}

This is a dutch online congress about data visualization i attended. The congress focuses on the election in the Netherlands march 2019. Even tho is subject is off topic it still contains some **valuable tips/lessons**.

## Customer journey

Now that the most important part of the research before the concept fase has been done i'd like to capture my research by using methods like **persona's**, **customer journey** and an **empathy map**. The customer journey is the most challenging one. How i used this method for my research can be found below.

{% embed url="<https://dribbble.com/shots/6015101-Customer-Journey>" %}

Very clear communication because it is **divided in two parts**

{% embed url="<https://dribbble.com/shots/4433156-Customer-Journey-Map>" %}

Again the **simplicity** in this customer journey is very appealing to me. I don't think the subject and the research i have done so far will have a better effect in a less detailed customer journey.

{% embed url="<https://dribbble.com/shots/4489382-Journey-Map>" %}

This example gave me the idea to also fill the area behind the current 'emotion' line for what **could be** possible.

![](/files/-MVWvAg8tdovaJizj1WU)

![](/files/-MVWun0N8IKjYa0q9NpY)

## Conclusion week 6

In week 6 I got rid of the last **loose ends** to continue with the rest of the research. In week 7 I will discuss the insights from my survey and start **sketching and iterating.**